Small Business Resource Round-up Since this is Small Business Month, we thought it would be the ideal time to call attention to some of the resources out there for the small business. With an increase in awareness of how important small businesses are to the local and national economies, large businesses are getting into the…

Let’s face it, our daily habits often run on autopilot. We grab coffee from the same place, click the same websites when we shop, and call the same service providers without a second thought. Loyalty is great but what if, just for a moment, we paused and considered the impact of those everyday purchases? Small…

These six digital tools will help you provide better service and build customer loyalty. Each customer has their preferred method of communication. Offer a few different options, such as live chat and phone support, that accommodate everyone. – Getty Images/andresr When a customer has a question for your business, they expect a response within a day….

Elevate your strategy with promotional emails and newsletters while adhering to basic guidelines. Use these tips to plan your approach. After you encourage your customers to sign up for your email list, you can sort your subscribers into categories based on demographics and behaviors. – Getty Images/Petri Oeschger As a small business owner, you know that…

Many organizations provide support and online tools for small business owners and employees. Take advantage of these free resources during Small Business Month and throughout the year. Trying to keep costs down? There are plenty of free business resources online. – Getty Images/filadendron From operations and logistics to employee and customer management, small business owners wear…